Effective Date: November 26, 2025

This Privacy Policy describes how Gutter Werks (referred to as "we," "us," or "our") collects, uses, and protects the personal information you provide when you use our website, contact us for service, or purchase our gutter installation, repair, or cleaning services.

We collect information primarily to provide our services, process transactions, and improve our customer support.

This information is collected when you request a quote, schedule a service, or contact us via phone or email.

• Contact Information: Name, physical service address, email address, and telephone number.
• Service Information: Details about your property, specific gutter or roofing issues, and service requests (e.g., "seamless gutter installation," "emergency repair," "annual cleaning package").
• Payment Information: If you make a purchase, we collect necessary payment details (such as credit card information or bank details). This information is processed securely by third-party payment processors and is typically not stored on our servers.

When you visit our website, we may collect information automatically through cookies and web analytics tools.

• Device and Browser Information: IP address, browser type, operating system, and unique device identifiers.
• Website Activity: Pages viewed, duration of visit, referral source, and clicks on website links (used to understand website performance and customer interest).

We use the collected information for the following purposes:

1. To Provide Services: To schedule appointments, deliver the requested gutter services (installation, repair, cleaning), and manage your service contract.
2. Communication: To provide accurate estimates, confirm appointments, send service updates, and respond to your inquiries.
3. Billing and Payment: To process payments for services rendered and manage billing inquiries.
4. Marketing: To send you promotional materials about our services, special offers, or maintenance reminders (you may opt-out of these communications at any time).
5. Improvement: To analyze website usage and customer feedback to improve our services and online presence.

We do not sell or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: We may share information with third-party service providers who perform functions on our behalf, such as payment processing, IT hosting, or scheduling software. These parties are obligated to protect your information.
• Legal Compliance: We may disclose your information if required to do so by law or in response to a valid legal request (e.g., a subpoena or court order).
• Business Transfers: If Gutter Werks is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

We implement reasonable security measures designed to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission or electronic storage is 100% secure.

• Opt-Out: You may opt-out of receiving marketing and promotional emails from us by following the unsubscribe instructions provided in those emails.
• Access and Correction: You may contact us to request access to the personal information we hold about you or to request corrections to that data.

We reserve the right to modify this Privacy Policy at any time. If we make material changes, we will notify you by updating the "Effective Date" at the top of this policy. Your continued use of our services after any changes indicates your acceptance of the updated policy.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Gutter Werks

• Email: privacy@gutterwerks.com (Example Email)